We have a gang of campers and many many friends who have frequented this casino and this is what EVERYONE says. All in all, the casino no longer deserves the FIVE star rating it USED to have. They are also adding extra charges here and there on if you come early, leave late, don't return your key card etc. It also seems like they depleted their cleaning staff.when I was there beer bottles, ashes etc. Cheap skates! They also 'used' to serve free drinks if you were gambling but they took that away and now charge outrageously for drinks. The casino 'used' to give food comps and were very generous but now you can drop a few hundred a night and maybe get a dollar's worth of comps. Personally, I think they have kids, not chefs cooking.

The chicken wings which are now smoked were awful and the macaroni and cheese were noodles with some cold cheese sprinkled on top. We also had the prime rib which was of poor quality, stringy and dry. (My husband had a dried out hamburger with an egg on top with a HARD yolk.) The place echo's like mad and the chairs screech on the floor every time somebody moves one. You screwed up the menu and have basically bar fare food. Excuse me, nobody up north gives a dang about craft beer.

The Grand Grille which was my favorite place is gone and in it's place is the now obsolete 'craft' beer bar/restaurant. They screwed up big time on the new restaurants!!!!!! Personally, I was not a buffet person but the new concept was proven a flop! Now they have brought the buffet back because they say 'WE' spoke and wanted it back.you mean you screwed up and no one came so you HAD to bring it back. (He also checked out the 'new' inside pool and said it was small and not heated) We just found out they decreased their staff of shuttle drivers and now will not have shuttles past midnight on weekdays, really? Does the casino close at midnight? Do they want you to leave? There is also decreased shuttle service on weekend days also. The outside pool heater has not worked for going on the second year and that's my husband's favorite thing to do. We have a camper and had been all over the state and then found Hinckley! We loved the campground, the nice sites, the beautiful pool, wonderful restaurants and Kid's Quest! We could finally go camping, drop our kid off, have dinner and a cocktail 'alone' for a bit and MaMa could go gambling! Well, that's all changed.I don't know who's running the show these days but boy have they missed the boat. My husband and I started coming to Hinckley around 23 years ago.

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